Knowledge Base

Complete documentation, guides, and resources to help you get the most out of RND Pool. Find answers, learn best practices, and access detailed documentation.

Comprehensive guides — Step-by-step documentation
Best practices — Tips from experienced users
Support resources — Get help when you need it

Getting Started

New to RND Pool? Start here to understand the platform and get up and running quickly.

Quick Start Guide

Learn the basics of RND Pool in 5 minutes. Understand how to submit research, review proposals, and work with experts.

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5 min read
Video Tutorials

Watch step-by-step video tutorials covering platform basics, submitting research, and expert workflows.

Get Started
15 min total
Best Practices

Learn best practices for writing effective research scopes, selecting experts, and maximizing validation outcomes.

Read Guide
10 min read
Common Questions

Find answers to frequently asked questions about validation, pricing, timelines, and platform features.

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Quick answers

How It Works

Deep dive into how RND Pool operates, from research submission to validated insights.

Complete Process Guide

Detailed walkthrough of the entire validation process from submission to delivery. Includes timelines, milestones, and deliverables.

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Comprehensive guide
Validation Workflow

Learn how matching, bidding, and expert validation work together to deliver evidence-backed insights fast.

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Detailed explanation
Expert Matching System

Understand how our AI matchmaker connects you with the right domain experts for your research needs.

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Technical deep dive
Project Lifecycle

Complete guide to the project lifecycle: from creation through bidding, validation, delivery, and acceptance.

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Project stages
Deliverables Guide

Learn about executive summaries, risk registers, experiment plans, and other deliverables you'll receive.

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Deliverable details
Communication & Collaboration

Learn how to communicate with experts, ask questions, provide feedback, and collaborate throughout the validation process.

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Collaboration tools

Bidding & Pricing

Understand how the competitive bidding system works, how pricing is determined, and how payments are processed.

Bidding System Guide

Complete guide to how competitive bidding works, from invitation to selection. Learn how experts set prices and how to compare proposals.

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Bidding process
Pricing Factors

Understand what factors influence expert pricing: scope, complexity, expertise level, and timeline.

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Pricing details
Client Payment Process

Step-by-step guide to funding projects via escrow, making payments, and understanding payment terms.

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Payment methods
Expert Payout Process

Learn how experts receive payments, payout schedules, payment methods, and how escrow releases work.

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Payout details
Escrow System

Learn how milestone escrow protects both clients and experts, ensuring secure payments and aligned incentives.

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Security & payments
Milestone Structure

Understand how milestones are structured, what acceptance criteria mean, and how payments are released.

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Milestone details

Resources for Clients

Comprehensive guides and resources to help you get the most out of RND Pool as a client.

Client Getting Started

Step-by-step guide for clients: creating your first project, writing effective scopes, and selecting experts.

View Guide
Client onboarding
Writing Effective Scopes

Learn how to write research scopes that attract the right experts and lead to better validation outcomes.

Read Guide
Scope writing tips
Sharing Research & Files

Learn how to upload research files, share documents securely, and provide context to experts for validation.

Get Started
File sharing guide
Reviewing Proposals

Guide to evaluating expert proposals: what to look for, how to compare options, and making the right selection.

Read Guide
Proposal evaluation
Getting Validations & Feedback

Learn how to access deliverables, review validation feedback, request revisions, and accept completed work.

Read Guide
Feedback process
Managing Projects

Understand how to manage multiple projects, track progress, communicate with experts, and access project history.

Read Guide
Project management
Use Cases by Industry

Explore real-world applications across biotech, fintech, technology, and other industries. See how others use RND Pool.

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Industry examples
Case Studies

Read detailed case studies from organizations that have successfully validated AI research with RND Pool.

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Success stories
Client FAQ

Frequently asked questions specifically for clients about validation, pricing, timelines, and deliverables.

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Client questions

Resources for Experts

Everything you need to know about becoming and succeeding as an expert on RND Pool.

Expert Getting Started

Complete guide to joining RND Pool: creating your profile, verification process, and receiving your first project invitations.

View Guide
Expert onboarding
Setting Your Pricing

Guide to pricing your expertise: factors to consider, competitive positioning, and maximizing your earnings.

Read Guide
Pricing strategies
Writing Winning Proposals

Learn how to write proposals that win projects: highlighting expertise, setting competitive pricing, and communicating value.

Read Guide
Proposal tips
Receiving Project Invitations

Understand how the AI matchmaker works, when you receive invitations, and how to decide which projects to bid on.

Read Guide
Invitation process
Reviewing Research & Providing Feedback

Learn best practices for reviewing research, conducting validation, and delivering structured feedback efficiently.

Read Guide
Validation workflow
Deliverable Templates

Access structured templates for executive summaries, risk registers, and experiment plans. Ensure consistent, high-quality deliverables.

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Template library
Managing Your Projects

Learn how to manage multiple projects, track deadlines, communicate with clients, and access project history.

Read Guide
Project management
Expert FAQ

Frequently asked questions for experts about verification, pricing, payments, and building your reputation.

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Expert questions

Platform Features

Learn about platform capabilities and advanced features.

Expert Matching

Understand how AI-powered matching invites vetted experts based on domain expertise and availability.

Read Guide
Matching details
Transparent Process

Learn how clear milestones, acceptance criteria, and escrow-backed delivery ensure quality and trust.

Read Guide
Process overview
Security & Privacy

Learn about data security, confidentiality requirements, NDAs, and privacy protections.

Read Guide
Security details
Project Management

Learn how to manage projects, track progress, communicate with experts, and access deliverables.

Read Guide
Project workflows

Additional Resources

Downloads, templates, and additional resources to support your work.

Resource Library

Access downloadable resources including templates, guides, checklists, and reference materials.

Contact Us
Downloadable files
Glossary

Comprehensive glossary of terms used throughout the platform, from validation to bidding and escrow.

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Term definitions
Changelog

Stay updated on platform improvements, new features, and changes to the RND Pool platform.

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Platform updates
Blog

Read articles about AI research validation, best practices, industry insights, and platform updates.

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Articles & insights

Frequently Asked Questions

Quick answers to common questions about RND Pool, validation, pricing, and platform features.

How fast can I get validation results?

Typical engagements deliver validated results in 7-10 business days, depending on scope and expert availability. This is 7x faster than traditional consulting firms which typically take 4-8 weeks. Rush options available for urgent projects.

Who are the experts and how are they verified?

Our experts are verified domain specialists with publication records or industry credentials. We verify identity, credentials, publication history, and communication quality. All experts undergo rigorous vetting before joining the platform.

What information do I need to provide?

You'll need to provide problem statement, research objectives, research artifacts, constraints, and timeline. Our platform guides you through scope definition to ensure all necessary context is captured. We work with you to refine scope if needed.

How does pricing work?

Pricing is determined through competitive bidding. Experts submit proposals with their own pricing based on scope and complexity. You review multiple proposals and select based on expertise match, proposed pricing, timeline, and communication quality. All pricing is transparent upfront with no hidden fees.

How does escrow protection work?

Clients fund milestones via escrow before work begins. Payments are released only when deliverables are accepted. This protects both parties: clients pay only for accepted work, experts are guaranteed payment for completed milestones.

What deliverables will I receive?

You receive a structured package: executive summary, evidence-backed findings with references, a risk register, and an experiment plan with clear acceptance criteria.

What industries do you support?

We support research validation across all major industries including biotech, fintech, technology, AI/ML, industrial research, energy, genomics, cybersecurity, materials science, healthcare, aerospace, and automotive. Our expert network spans 12+ domains.

Is my research confidential?

Yes. Confidentiality is standard with NDA-first by default. All engagement terms include NDA and privacy requirements. Experts are bound by confidentiality agreements, and your research remains secure throughout the validation process.

What if I need changes or revisions?

Iteration is included in milestone structure. Standard projects include one revision pass. Additional revisions can be negotiated. Clear acceptance criteria ensure scope clarity upfront and minimize the need for revisions.

What if no suitable experts are available?

We expand the search across adjacent domains, invite additional vetted experts, or suggest small scope adjustments. There’s no obligation to proceed until you select a proposal.

Can I use RND Pool for multiple projects?

Yes. Many clients use RND Pool for multiple research validation projects. You can manage multiple projects from your dashboard, track progress, and access historical deliverables. Volume projects may be eligible for additional benefits.

What file formats do you accept?

We accept most common research formats including PDFs, documents, code repositories, data files, presentations, and more. Our platform supports uploading multiple files and linking to external resources. Contact support if you have specific format requirements.

Support & Contact

Need help? Get in touch with our support team or find answers in our documentation.

Contact Support

Have a question or need assistance? Our support team is here to help. We typically respond within 2 business days.

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Support channels
Community Forum

Join our community forum to ask questions, share experiences, and connect with other users and experts.

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Community discussions
Status Page

Check platform status, scheduled maintenance, and incident reports. Stay informed about platform availability.

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Platform status
Report an Issue

Found a bug or have a feature request? Report it through our issue tracker and help improve the platform.

Report Issue
Bug reports

Ready to get started?

Can't find what you're looking for? Contact our support team or start using the platform today.