Get in Touch

For partnerships, media inquiries, enterprise sales, or general questions, we're here to help. Reach out and we'll respond within 2 business days.

2 business days — Typical response time
Dedicated support — For all inquiries
Multiple channels — Email, form, or social
Quick Contact

hello@rndpool.com

We typically respond within 2 business days to all inquiries.

Contact Form

Send us a message and we'll get back to you promptly. All inquiries are important to us.

Contact Options

Multiple ways to reach us based on your needs. Choose the channel that works best for you.

Email

Direct email for all inquiries. Best for detailed questions or documents.

hello@rndpool.com

Enterprise Sales

For enterprise customers and custom agreements. Volume discounts and dedicated support.

sales@rndpool.com

Partnerships

Partnership opportunities and strategic collaborations.

partnerships@rndpool.com

Media

Press inquiries, media requests, and interview opportunities.

media@rndpool.com

Expert Applications

Join our expert pool. Application questions and verification support.

experts@rndpool.com

Support

Technical support, platform questions, and account assistance.

support@rndpool.com

Response Times & Expectations

Understanding our response times helps you plan accordingly. We're committed to timely communication.

Standard Response Time

We typically respond within 2 business days to all inquiries. Complex questions may require additional time for thorough responses.

Urgent Inquiries

For urgent matters, please indicate "URGENT" in your subject line. Enterprise customers have dedicated support channels with faster response times.

Acknowledgment

Most inquiries receive an acknowledgment within 24 hours confirming receipt. This ensures you know your message was received.

Enterprise Customers

Enterprise customers have dedicated account managers and support channels. Response times are typically same-day or next business day.

Before You Contact

Quick answers to common questions might help you find what you need faster.

General Questions

Check our FAQ page for answers to common questions about the platform, pricing, and processes.

Pricing Questions

Visit our pricing page for detailed pricing information and tier comparisons.

How It Works

Learn more on our how it works page about the validation process and platform features.

Getting Started

Ready to start? Submit your research or join as an expert to get started immediately.

Ready to get started?

Submit your research scope or join as an expert — start immediately.

Ready to validate your research?

Get matched with vetted experts today